Customers And Their Parents/Carers

How we provide training:

We aim to provide you with a quality, responsive and person centred service. On receipt of your referral we will arrange to meet with you within 14 days.

When we first meet with you, we will want to get to know you better and so together we will write a Vocational Profile.

A Vocational Profile is a document which records many things including your education, qualifications, skills and experience. It also records your aspirations, and will identify where you may need support for independent living or employment, what training you may benefit from and will also highlight what jobs would be suitable for you.

Basic Skills Agency assessment.

We will offer an assessment of your basic skills in numeracy and literacy. Once you have identified the training you would like, we will look at how this can best be delivered for you.

At Tess we deliver bespoke training to small groups or individuals. We have various training venues around the county. Sometimes learning is more beneficial being delivered in your own home, for example, survival cookery, using their own equipment is often many people’s preferred method. The in-house training is non-accredited but if accreditation is required we can sign posted you to another training organisation or we can buy in training for small groups.

How we can support your training:

Once we have identified your training needs, together we will plan how these needs will be met using our SMART Personal Development Plan. A Personal Development Plan is an important agreement we will have in place. The plan will highlight what your goals are for training and how these goals are to be achieved. We will agree together how often we will review the plan. This way you can clearly see how much progress you have made.

We offer a range of support to enable you to fully access your training. We can accompany you to any sign posted training for the first session, to offer moral support and to make sure you are comfortable. If required we can continue this to support your literacy and numeracy needs.

We specialise in supporting people who have low level literacy and numeracy skills, and employ fully qualified and experienced job coaches, qualified to the standards recommended in Valuing Employment Now.

Training Courses:

We have classified our training into two groups, that which focuses on Employment and Independent Living. This is not an exhaustive list of the training we offer. If we cannot deliver what you need we can sign post you to the most appropriate training provider.

Employment Focused

In house
Travel Training
Keeping Safe
Personal Hygiene and Presentation
Assertiveness
Stress Management
Self Image
Work Ethic
Work Preparation



Independent Living

Shopping
Budgeting
Sexual Health



External training

Basic Skills in Literacy, numeracy and I.T.
First Aid
Food Hygiene
Health and safety at work
Vocational training i.e forklift Licence, diplomas etc/td>



This is not an exhaustive list.